Senior Assistant Registrar, HR, in Charge of Senior Members, Mr. Isaac Yaw Manu, in his presentation on “��ɫ��ƵHierarchical Structure, Channels of Communication and Confidentiality”, urged the participants to effectively use the three w’s which are; who, when and what in their communication. He entreated the security personnel to always follow the hierarchical structure of the University in lodging their complaints. 

Mr. Manu charged the security personnel to be professional in going about their duties, particularly when addressing utterances of staff, students and other ��ɫ��Ƶstakeholders. “Succeeding in your career requires good communication skills. You need to know what you want and how you are going to attain it. Being an excellent communicator can help propel your career.’’ 

Senior Assistant Registrar, HR, in charge of Senior and Junior Staff, Mr. Charles Denkyi, presented on the topic “Disciplinary Procedures”. He cautioned the security personnel to put up good behaviour wherever they find themselves and be up to their games when it comes to disciplinary issues. He explained that as security personnel, discipline is a key factor in all aspects of their work and heed advice and instructions to prevent being served query letters.

On his part, the Director, Security Services Directorate, Mr. Bartholomew Alubokin, did a presentation on ‘’Observational Techniques and Occurrence Keeping’’. He advised personnel to be observant at post and keep records at all times no matter the situation to avert falling into trouble. He advised them not to hesitate to report situations to their supervisor for prompt action.